Sugar Benders Bakery

Beatriz Rodriguez 4 months ago

I have ordered three cakes from Sugar Benders (previously known as New Age Cupcakes). The store used to be by Johnson Ferry Rd & Paper Mill Rd. They changed location. Still great attention to detail.

SEJ 2 years ago

I absolutely despise businesses that value money over quality, have poor communication skills and fail to be honest and acknowledge if something is out of their skill set. September 13th I called the shop regarding this order and style of cupcakes. Additionally, that same day I was asked to send a picture of the style of cupcakes to which I asked can they do this and I was assured that they can and that it will be $60 for a dozen even though I I only needed eight, however I figured their policy doesn’t allow for cupcake orders to be under a dozen so, I didn’t take any issue. Today I excitedly picked up the cupcakes and to my shock and immense disappointment received the below (reference pictures). The girl at the counter stated that my daughters’ name was too long to which I stated that she have called me and informed me of this matter, but she didn’t. I proceeded to inform her that she didn’t even give me the chance to explore different options. This is absolutely not what I asked for and when I showed others they immediately said I should get my money back and that this looks as if little kids made these cupcakes and I agree! I wished I would’ve taken a picture of the middle

Maida Skaljic-Nur 3 years ago

We ordered a beautiful cake on August 24, 2019, for our princess themed baby shower. It was perfect and really delicious! We were pleased with the design, taste, customer service, and overall experience, so we ordered again for our daughters 1st Birthday party. We ordered Cocomeloncupcakes and a smash cake. The cupcakes were vanilla with buttercream frosting! We have placed our third order for our daughters 4th Birthday and we are so excited to see how they turn out, but I’m sure they will be nothing short of amazing! Thank you so much Sugar Benders!

Raina Castro 3 years ago

I used Sugarbenders for my son's third birthday party for the first time and they nailed it! We asked for a construction themed birthday cake and they exceeded our expectations. We will be using them again for our second son's First birthday party and for future events! They definitely did not disappoint!

Natalie Bee 5 years ago

Please consider looking elsewhere. Reviews made this place sound amazing, however I received a cake with the incorrect design. To make matters worse the customer service is non-existent. I ordered a cake to celebrate a family member’s 80TH birthday and did not feel good about the purchase at all. First, when placing the order I asked if I could receive confirmation of the design I requested and was told, “We don’t do that here.” in a condescending tone. That should’ve been my first sign considering I had no idea what the cake was going to look like, yet they required a 50% deposit. Next, when I went to pick up the cake, I was beyond disappointed. The design was no where near what I requested. I received a flower design instead of the music notes and microphone that I asked for. The happy birthday banner looked like it was written by a twelve year old. There were also cracks in the frosting. I attempted to resolve the matter by reaching out to the bakery. They told me they would have to call me back so they could look into the matter further. I called back to follow-up since it’d been over an hour with no call and they were closing soon. An employee rudely told me, “We don’t hav